Customer Care

EKE Group customers want nothing less than quality, competitive price and stability in every product. Technical and customer support are the lifeline of our business. In a business as technical and precise as ours constant communications with our customers and support for them are essential, they require it, and we insist on it. To meet the ever-evolving, technological demands of the new century, we've implemented rigid, sophisticated controls. Our progressive management includes a continual upgrading of all our systems punctuated with safety inspections, monitored quality checks and consistent traffic follow-ups. We aspire to and achieve the highest level of customer service by ensuring that we put you, our customer, at the centre of everything we do. Our aim is to make it as quick, easy and pleasant as possible for you to purchase standards.

We have very experienced and dedicated expert customer service technical team combining both local and foreign expertise’s; that have the track record of almost 30 years of the industry. EKE Group target is to provide the lowest prices and the best service. We firmly believe in dealing with all customers telephone enquiries personally.

We pass on the benefit of our better terms and close relationships with the producer’s, our customers, but one thing is certain we never compromise on service.